Dashboard
Billing Summary
Your current balance and next payment date.
Current Balance Due
$0.00
Next Payment Due
--/--/----
Incidents This Week
Recent Activity
Loading activity...
Administration
Manage your organization, team, and app settings.
Team & Access
Staff Accounts
Manage responders who can login to the app.
Loading staff roster...
Public Key Contacts
Visible to all app users in the directory.
Loading contacts...
App Configuration
Branding
Public Report Form
Customize the text users see when reporting an incident.
My Account
Change Password
Billing & Payments
Manage invoices, payment methods, and your subscription plan.
Current Balance
$0.00
USDNext Payment Date
--/--
Payment Method
Visa **** 1234
Payment History
| Date | Description | Amount | Status |
|---|---|---|---|
| Loading payment history... | |||
Current Plan
Renewal: Auto-renewing
Event Analytics
Insights from the last 30 days of incident data.
Total Incidents
0
Avg. Ack. Time
N/A
Busiest Day
N/A
Top Incident Type
N/A
Incident Hotspot Map
Incidents by Type
Hourly Activity
Total Incidents by Hour of Day
Venue Map
Upload Venue Map
Upload a PDF map of your venue. This will be displayed in the "Key Locations" section of the mobile app for your guests and staff.
Upgrade to Unlock Venue Maps
The Venue Map feature is available on our Pro and Enterprise plans. Upload custom maps to guide your guests and staff directly within the app.
Support Hub
Track requests and find answers.
How can we help you?
Service Catalog
General Help
General questions about the platform.
Report Incident
Technical problems or bugs.
Billing & Plans
Invoices and subscription changes.
Request Feature
Suggest new capabilities.
Recent Requests
| Subject | Ref # | Updated | Status |
|---|---|---|---|
| Loading... | |||
My Requests
| Subject | Priority | Created | Status | Action |
|---|
Knowledge Base
Loading articles...
Loading...
Request Details
Priority
Original Description
Need immediate help?
Our critical response team is available for urgent issues.
Email Priority Support